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Unity: Workstation Pro 15 - unable to start & desktop goes black/unresponsive

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Hi.

I can't successfully start Unity mode on my Workstation Pro 15 or VM Player 15.

 

When I try to go into Unity Mode, I get an error:

The virtual machine cannot enter Unity mode.  Check that Unity is supported for this guest operating system and that the latest version of VM Tools is installed.

 

Once I get this error message, the desktop goes black and the only thing I can do is to select "restart Guest".

 

I've tried:

  • removing VMware tools and reinstalling.
  • Repairing VMware tools
  • Verified that the Virtual Machine Settings | Options | Unity menu has all checkboxes checked.
  • Rebooting the Host OS
  • Rebooting the Guest OS

 

I'm running a Windows Pro 10 Guest (created in VM workstation pro 12 and upgraded to VM workstation pro 15) on a system with three monitors.  I'm trying to get the unity to work on one of the external, Displayport connected 1080p Dell monitors.

 

Help!!!


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